Frequently
Asked
Questions

How do I know for SURE what my table size is ?
How long will my order take to get to me ?
Your prices are great and are so much better than anyone else....why?
What ball sets are considered the best quality?
Are Predator shafts the best shafts to use for my game ?
So why are so many players putting Predator shafts on Meucci Cues ?
What are the best instructional books or tapes ?
What is the proper way to groom my shaft ?
  What tools are best to groom my tip ?
Is Simonis cloth (Worsted Wool)  a better grade of cloth for my table?
I'm thinking of buying a cue ... what buying direction of quality and price should I go ?

Welcome to our Customer Service Department.About us

What you will find here at Billiards Express ?

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How to place an order here at Billiards Express.

I just placed an order ... but I have some  
   questions or need to amend my order.

  

 

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    Information

Billiard FAQ's

Contact our Customer Service
                           by

Email :  customerservice@BilliardsExpress.com

                            or
Call Toll free 1-800-540-1761 
Monday thru Saturday 9 am to 6pm EST

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Enter your Tracking # here.



  

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FAQ:      

   How do I know for SURE what my table size is ?

A:  Click here
for information on how to determine your exact table size. 

  1Q : How long will my order take to get to me ?

A:  It is determined by what state you are located in: 
      Going regular Ground UPS ...anywhere from 1 to 6 days. 
      Depending on  your  shipping zone  which is broken up into 
      5 separate zones.   

   2Q :Your prices are great and are so much better than anyone else....why?

A:   We have been in the billiards industry for over 47 years, we buy in such large 
       quantity (by the truck load) of many many products.  We also are manufacturers
       of many Billiard products and distribute them around the world.  For example ..
       we are the inventors and manufacturers of the World renowned TIP-PIK® !


   4Q :  What ball sets are considered the best quality?
       
A:      Brunswick Centennials.   Period.  The pros use them in tournaments 
         and serious players always buy  them. They continue to be the best 
          set of balls for the money ... no matter what the cost.
          

   5Q :  Are Predator shafts the best shafts to use for my game ?

A:      Yes.  However this does not mean that the shaft will make you a better player .. but 
          you will experience a noticeable difference in your shots being more accurate. 
          You will have a better feel of each shot .. that will in turn help you develop the muscle
           memory needed in becoming that better player.  Predator Shafts are 
          very well designed to absorb and evenly distribute the energy of each 
          TIP to BALL impact, throughout the shaft.  Many people buy Predator Shafts
          to fit their Joss, Schon, Lucasi and especially Meucci cues. 


   6Q :  So why are so many players putting Predator shafts on Meucci Cues ?
(an very in depth answer)
A:    This is because of the extreme FLEX in their shaft design.  Meucci probably makes 
        THE MOST BEAUTIFUL cues out in the market ... but they do have their weakness ... 
        too much Shaft Flex.  This condition is not relevant if you are a good pool player, AND 
        are aware of this condition AND can compensate for it during your game play.  Many
        average and beginner players who use a Meucci will experience more inconsistency
        in their shot making and become easily frustrated.  I've seen many players use a Meucci
        cue that are shooting poorly then during a match or game change to someone else's cue 
        and suddenly shoot what seems 100% better.
        There is a reason for this.
        When a cue tip impacts the cue ball of each and every shot, there is that moment of FLEX
        (proven by high speed photography ) where the shaft bends.  All shafts do it.... it's the
        law of physics when energy transfer occurs from one object to another during an impact of 
        any kind.... ball to ball ... cue tip to cue ball.  
       On the scale of flex ... Predator Shafts have less Shaft Flex and equal shock distribution
      ... Meucci has more.  We tested   this shaft Flex with both cues with the Flex SCALE .       
       So what's going on during the shot with a Meucci?   When the tip strikes the Cue ball ... the 
       higher rate of  Flex causes inadvertent SPIN on the Cue Ball .. unless you strike DEAD CENTER. 
       English applied to the Cue Ball is amplified three times the normal spin .... this is most
       noticeable with long shots on the table.  Average and beginner players have trouble executing
      dead center hits on the Cue Ball anyway .... so ANY slightest off center hit will create inadvertent
      spin (English) whether the player wants to or not.  So by time the spinning cue ball reaches travels
      THAT LONG DISTANCE across the table to the object ball .. the intended target is missed ...
      thus the shot is missed.  

      We've seen of all the shafts out in the market Predator shafts are probably the best out there
     and is WHY more and more people buy Predator Shafts to fit a Meucci ..... keeping their 
     gorgeous Meucci cue intact and playing better.


  7Q :What are the best instructional books or tapes ?

A:  Of all the Billiard Instructional tapes & videos ... we recommend
      Books:  Science of Pocket Billiards
                     BCA Rule Book
                     A Mind for Pool
                  
     Videos :  The Monk Series 202 with DR. Cue -- 
                     Robert Byrnes Videos Volumes 1 , 2, & 5 
                     ( 3 & 4 are only dedicated to trick shots)


  8Q  What is the best  way to groom my shaft ?

A:    Here is great way.  
               1.   Use a bottle of Q-Clean ... this cleans the pores of the shaft. 
                     Apply some to a rag (about the size of 1/2 dollar) and rub onto shaft
                     vigorously while rotating the shaft.. clean from ferrule to 3/4 down the shaft.
                2.  Use 800 grit sandpaper and gently rub the area that you cleaned. 
                      (this smoothes  the pores back down)
                3.   Then use a leather burnisher to create friction to seal the pores of the shaft.
                4.    Try using a dab of Cue Silk to apply to shaft stroke area only while rotating 
                        the shaft. Allow to dry.


  9Q     What is the best  way to groom my shaft ?

A:    Of all the tip tools we recommend  two.   The Ulti-Mate Tip tool and TIP-PIK®.


10Q   Is Simonis cloth (Worsted Wool)  a better grade of cloth for my table?

A:   Yes.   Worsted wool is what the pros play on.  It's what you see the pros predominantly 
       playing on during televised tournaments.  Serious players buy it for their table.
      Simonis brand is king.
 
  11Q     I'm thinking of buying a cue ... what direction of quality and price should I go ?

A:   Always stay within your budget.   The most expensive cue will not make you a better.  
       You just want a good accurate cue with a quality tip.  Looks are secondary and
       expensive cues are based on intricate inlay work.  McDermott  &  JOSS   are great cues to start off with.
       Serious players always have a Shooting Cue ( their baby) and a break cue and a decent cue case.

Welcome to our Customer Service Department.About us

What you will find here at Billiards Express ?

Our Guarantee

How to place an order here at Billiards Express.

I just placed an order ... but I have some  
   questions or need to amend my order.

  

 

Returns or  Exchanges 

Package Tracking & Shipping 
    Information

Contact our Customer Service
                           by

Email :  Service@BilliardsExpress.com

                            or
Call Toll free 1-800-540-1761 
Monday thru Saturday 9 am to 6pm EST

Use your tracking # provided from your return e-mail shipping confirmation to track your package.
Enter your Tracking # here.



  

Back to Mali Cloth
Back to Simonis Cloth

Reset  to Billiards Express.com